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NEXTDC's certifications, standards, and ratings reflect the quality of our security, operations, engineering excellence and energy efficiency of our data centres.
Tier III and Tier IV certification
At NEXTDC, we are committed to providing nothing less than excellence in everything we do. Our unwavering dedication to quality is reflected in the various certifications, standards, and ratings we have achieved and maintain. These accolades attest to the exceptional security measures, operational processes, engineering expertise, and energy efficiency of our data centres.
Our commitment to the pursuit of excellence is not just a corporate value, but a way of life we embody every day. With NEXTDC, you can rest assured your data is in the best hands possible, and we will continue to innovate and lead the industry.
National Australian Built Environment Rating System. NEXTDC's M1 and S1 certified to NABERS 5-Star and P1 to 4.5-Star rating for energy efficiency. National Australian Built Environment Rating System. NEXTDC's M1 and S1 certified to NABERS 5-Star and P1 to 4.5-Star rating for energy efficiency.
TRUE (Total Resource Use and Efficiency) is a globally recognised, independent certification program dedicated to advancing zero waste performance through waste reduction, recycling, and efficient resource use. Achieving Certified-level TRUE Certification, S1 Sydney exemplifies NEXTDC’s commitment to sustainability and operational excellence.
NEXTDC has been included in the FTSE4Good Index Series, a responsible investment index of FTSE Russell, a London Stock Exchange Group company, since December 2020. This series is designed to measure the performance of companies demonstrating strong Environmental, Social, and Governance (ESG) practices and is used by a wide variety of market participants to create and assess responsible investment funds and other products.
NEXTDC is Climate Active certified for carbon neutrality, reinforcing our commitment to sustainability and a low-carbon economy. This Australian Government-led program sets rigorous standards for reducing emissions, giving our customers confidence that partnering with us supports their own environmental goals.
Information Security Management System (ISMS) certification. An international standard governing how NEXTDC manages information security. This certification has been achieved for all NEXTDC data centres and Head Office.
The international standard specifying requirements for a quality management system (QMS). This certification has been achieved for all NEXTDC data centres and Head Office.
Occupational Health and Safety Management Systems certification.
This certification has been achieved for all NEXTDC data centres and Head Office.
Uptime Institute certifications provide our customers with confidence that their critical operations are supported by resilient, expertly engineered infrastructure, minimising downtime risks and enabling uninterrupted performance. These certifications form the foundation of our 100% uptime guarantee. NEXTDC is globally recognised for excellence in data centre engineering, design, customer experience, and energy efficiency. Our first-generation facilities are Tier III certified, offering concurrent maintainability, while our second-generation facilities hold Tier IV certification, ensuring fault tolerance with fully redundant systems.
Uptime Institute Tier III and Tier IV Certification of Design Documents rigorously validates the design of our facilities to meet the highest standards of fault tolerance, reliability, and uptime, delivering operational certainty for our customers.
NEXTDC’s Uptime Institute Tier III and Tier IV Certifications of Constructed Facility demonstrate that our data centres are built to exacting standards, ensuring they meet the highest benchmarks for reliability and performance. These certifications validate that our facilities have been constructed precisely as designed and are fully capable of meeting their defined availability requirements, following rigorous reviews of mechanical, electrical, and facility systems.
NEXTDC proudly holds the Tier III and IV Gold Certification for Operational Sustainability (TCOS) from the Uptime Institute, representing the highest standard of sustainable data centre operations. This prestigious certification affirms that NEXTDC delivers the highest level of operational excellence to customers, ensuring the long-term availability and reliability of critical infrastructure. TCOS Gold evaluates not only the design and construction of a data centre but also the operational practices, risk management behaviours, and processes that significantly impact its sustainability and uptime.
By achieving this certification, NEXTDC reinforces its commitment to providing world-class operational quality, giving customers the confidence that their mission-critical operations are housed within facilities that meet the industry’s most rigorous standards.
PCI-DSS is a proprietary information security standard for organisations that handle credit card transactions. Whilst NEXTDC does not, of itself, have the requirement to get certified for PCI-DSS purposes, as a data centre service provider, we do manage controls that form part of our customers’ PCI-DSS requirements. All* NEXTDC facilities are certified to PCI-DSS. The scope of NEXTDC’s certification covers controls managed by NEXTDC as a data centre service provider (Physical Security and availability of data centres).
NEXTDC has issued SOC1 Type 2 and SOC 2 Type 2 assurance reports for all1 its facilities. SOC 1 Type 2 Reports are issued to support our customers in their annual financial audits. It provides assurance on the controls at NEXTDC relevant to the internal controls over financial reporting (ICFR) for our customers. SOC2 assurance reports reflects NEXTDC’s ability to meet the Trusted Services Criteria for Security, Availability, Processing Integrity, Confidentiality and Privacy. It examines how, as an organisation, NEXTDC designs and operates the controls in these areas
NEXTDC facilities are 'Certified Strategic', the highest level of approved services under the Commonwealth Government’s Hosting Certification Framework. NEXTDC’s entire national data centre fleet is Certified Strategic by the DTA and thereby positioned to deliver the highest levels of security and sovereignty for Government systems and data.
The Defence Industry Security Program (DISP), which is overseen by the Defence Industry Security Office (DISO), signifies that Australian businesses have undergone thorough security vetting. This membership indicates that they possess the necessary understanding and capability to fulfill their security obligations when participating in Defence projects, contracts, and tenders. In essence, DISP membership demonstrates an organisation’s commitment to maintaining the highest level of security standards in their operations.
Under the Australian Government Protective Security Policy Framework, individuals who need access to security classified resources must hold a security clearance. The process required to obtain a security clearance is known as security vetting and is conducted by the Australian Government Security Vetting Agency. The purpose of security vetting is to determine whether an individual is suitable to hold a security clearance, that is, whether they possess and demonstrate an appropriate level of integrity. At NEXTDC, we ensure that a substantial number of vetted personnel are present across all our facilities to meet the Government's requirements.
The Security Construction and Equipment Committee (SCEC) is a standing interdepartmental committee responsible for evaluating and endorsing security equipment for use by Australian Commonwealth departments and agencies. NEXTDC's data centers have been designed and constructed in partnership with SCEC-endorsed consultants to achieve accreditation to the Australian Government Protective Security Policy Framework (PSPF) and ASIO Technical Note 1/15 – Physical Security of Zones requirements, including electronic access controls enabling NEXTDC sites to be managed as high security facilities.
NEXTDC is investing in the ongoing delivery of AI data centres for every sector in Australia, including government, enterprise and, of course, our extensive ecosystem of partners, including global cloud providers. This certification with the NVIDIA DGX-Ready Data Center program highlights our strategic focus for this important growth category, and we are delighted to work with NVIDIA to accelerate the development, design and deployment of our AI data centre infrastructure.
*All NEXTDC facilities are certified to these standards in due course. Exceptions to this include NEXTDC’s edge data centres (SC1, NE1 and PH1). Where it applies to the services we provide, new metro facilities (e.g. S6, A1 and D1) will be audited for these certifications after 12 months of operation